Information we collect
When you choose to contact a manager through WhatsApp, you leave our site and use a third-party messaging service. ClearSpring may receive your phone number, WhatsApp profile information, message content, and message timing.
Our site and service providers may also receive limited technical data, such as device and browser type, IP address, referring page, and basic site activity. Do not send Social Security numbers, bank account details, income documents, or identity documents through this site or WhatsApp.
How we use information
We use contact information only to respond to and service your inquiry. We also use limited information to operate, secure, troubleshoot, and improve the site, comply with law, and protect our rights and users.
No marketing or lender sharing
We do not use contact information received through WhatsApp for marketing. We do not sell personal information or share contact details with unaffiliated lenders. We may provide limited information to vendors that operate the site, host content, provide messaging services, prevent fraud, or support our communications, subject to appropriate restrictions. We may also disclose information when required by law or to protect safety, security, or legal rights.
Cookies and analytics
The site may use essential cookies, server logs, and limited measurement technologies to function and understand aggregate performance. If additional advertising or analytics tools are enabled later, this policy and any required choice controls should be updated before use.
Retention and security
We keep information only as long as reasonably necessary to respond to your inquiry, operate the service, meet legal obligations, and resolve disputes. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage system is completely secure.
Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, or information about how your personal information is handled. To make a request, email us using the address below. We may need to verify your identity before completing a request.
Children
ClearSpring is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from children.
Changes and contact
We may update this policy and will post the revised effective date here. Questions or privacy requests may be sent to clearspring@gmail.com or mailed to ClearSpring, 4633 E Gleneagle Dr, Chandler, AZ 85249-7433.